Establishing common standards for products, services, inspections, and management helps us make informed decisions in every business scenario.
While many international and industry-specific standards focus on operational efficiency, they do not always provide all the information we truly need.
At JSO, we place the “customer perspective”—a critical element—at the core of every standard, ensuring that your choices deliver lasting value.

For instance, a high-performance product is not necessarily user-friendly. Similarly, even the most renowned organization may not always maintain sound and ethical governance from a customer’s standpoint.
JSO re-evaluates everything from quality control and organizational management to inspection systems, logistics, and after-sales service. By looking through the lens of the customer, we guarantee the integrity of Japanese ethical governance and quality.